Global Brand, Local Flexibility: How Social Norms Can Help Guide Companies
Whether a French luxury brand displays the same handbags in the display windows of its stores around the world, or whether global fast-food chains adapt their product ranges to country-specific preferences and conditions, is a challenging management decision for companies that typically operate a large number of branches. A research team of business scholars has now investigated how these companies can find effective solutions when navigating the tension between flexibility and standardization. The findings were recently presented in the European Journal of Operational Research.











