General Terms and Conditions of Business

The following General Terms and Conditions of Business (“GTC”), in the version valid at the time of registration, govern exclusively the relationship between the Alpen-Adria Universität Klagenfurt (“AAU”), the Universitätssportinstitut (the “University Sports Institute” or “USI”) and the participant as to the registration and payment for an USI course or competition. The USI does not recognise any deviation or change from these General Terms and Conditions. Through his/her registration the participant accepts the currently valid version of these General Terms and Conditions and agrees to be bound by these Terms and Conditions and organisational instructions of the USI. The USI specially reserves the right to amend these GTCs from time to time — the currently valid version is found on our website at http://usi.aau.at.

The prices for each given course (=Course Fees) are semester prices organized in three tiered price categories. The price categories are assigned by participant categories. You can find a detailed list of the individual price categories and participant categories at Price Categories/Participant Categories.

“University Affiliated Persons” are given preferential treatment through staggered registration times, i.e., course registration is possible on the first day course registration is open. All other participants have the possibility to register for any vacant spaces one week following the first day of registration for university affiliated persons.

You can find a detailed schedule at Schedule.

Only persons older than 18 are eligible to register for and participate in the courses provided they are properly registered in the USI course administration programme.

Check your classification in the Price Category/Participant Category under usi [at] aau [dot] at before registering for the course (appropriate evidence of eligibility must be provided).

An exception to this applies to all AAU students. In this case manual registration or classification is not possible. Automatic registration or classification takes place approximately 5 days after payment of ÖH-fees / university fees for the current semester.

All other persons may be made the registration by sending the necessary data and documents (last name, first name, academic degree if applicable, date of birth, residence address, photograph (image file), valid e-mail address and the appropriate evidence for correct classification in a price/participant category), to usi [at] aau [dot] at.

All participants are responsible for their own correct classification. Refunds of amounts paid are generally not considered.

Please note that at the beginning of course registration delays may be encountered due to increased workload.

Final, binding course registration occurs only after payment in full of all required course fees and ability to print-out the course registration confirmation.

Note: Persons with disabilities also have the possibility to register for courses other than those specifically offered for them after consultation with the course instructor. For USI courses these are group trainings where the course instructor is specialized in the particular area.

Some courses have additional costs.

Additional costs:

Some blocked courses (where the starting date is especially assigned and they will be held on one day or several days as for example in course segments like ball games, climbing sports, outdoor, workshops, USI summer, camps, and training and continuing education) may have costs in addition to the course fees (for example for travel to/from the course location, equipment, entrance fees, rental fees, lift cards, materials, reservation fees, over-night costs, documents, accommodation, etc.) which are to be paid separately by the participant/participants. Please note the specific instructions for each course.

Course registration and online payment:

Login at: http://usionline.aau.at/usiweb/login.

• AAU staff and students should login with their UNI-Account.
• All other persons should create a user name for their e-mail address with USI. A password can then be requested which will be sent to the e-mail address provided.
• Payment of course fees can be made by credit card or EPS.

Course registration and payment in the USI office:

Course registration may be made by cash payment/cash card in the USI secretary’s office, Universitätsstraße 63, 9020 Klagenfurt, during office opening times (in person or through a representative).

Course participants should carry their course registration confirmation card with them at all times. You can find the course registration confirmation document at https://usionline.aau.at/usiweb/login, “My Courses”, “Print Registration Confirmation”.

Course participants are required to follow the instructions of the sports hall staff, course instructors and other USI employed control personnel.

The course registration confirmation is valid only for the registered participant and for that course. Participants are not permitted to transfer the confirmation to allow other persons to attend the course.

If a person attends a course without being entitled to do so, the course instructor or other control person is authorized to demand that such person leaves the location immediately. Any misuse of the registration confirmation card of any kind shall lead to the immediate withdrawal of the registration confirmation card and to being banned from all USI courses for a minimum of two semesters. In addition, the USI reserves the right to take further legal action.

Because of the Covid-19 situation it is not possible to attend a course without registering (i.e., trying out the course), that means the course registration must take place before the first course attendance.

Re-booking from one class to another is only possible from one weekly-held course (over an entire semester) to another weekly-held course (over an entire semester), provided that there are vacant places available. A request for re-booking must be made during the first three weeks of registration directly in the USI secretary’s office during official office opening hours. A fee of EUR 2,00 will be charged for every re-booked course.

Transferring to a more expensive cost requires payment of the difference in addition to the re-booking fee. No refund of costs will be made if transferring to a less expensive course.

Re-booking requests submitted outside USI official office opening hours or by phone, email, or fax will not be considered.

Re-booking is expressly prohibited for courses held as blocks, camps, and training and continuing education courses.

Withdrawing from or cancelling a class held weekly over an entire semester or from a semester card is, without exception, not possible. Course fees will not be refunded or credited.

Withdrawing from or cancelling a course held as a block is possible at the latest 21 days before the course begins for a handling fee of EUR 5,00. The determining date of withdrawal/cancellation is the date the registration confirmation is submitted directly to the USI secretary’s office during official opening hours. By withdrawals/cancellations within 21 days of the course starting date, the entire fee is forfeited.

Withdrawals from / cancellations of camps as well as training and continuing education (in the course categories camps/training and continuing education) are only possible up to 2 months before the course /booking begins for a cancellation fee of EUR 30,00.

The determining date of withdrawal/cancellation is the date the registration confirmation card is submitted directly to the USI secretary’s office during official opening hours. By cancellations within 2 months of the course starting date the entire course fee is forfeited and additional cancellation costs such as for flights, accommodation, etc., will be charged. These cancellation requirements are found on the homepage of the respective airline, hotel, etc. Private cancellation insurance is advisable.

If the participant can organise a replacement participant for the camp or training and continuing education, who then pays the full course fee, then the participant withdrawing will receive the payments he or she has already made, minus a EUR 30,00 administration fee. Please note that for camps as well as training and continuing education there is no refund of costs (neither course fees, cancellation fees, accommodation costs, or similar costs) for late arrivals or early departures.

Withdrawals/Cancellations made outside of the USI secretary’s official opening hours or by telephone, e-mail, or fax will not be considered.

For withdrawals/cancellations of camps and training and continuing education offers marked “registration is binding”, a refund of the course fee or provision of a credit voucher is – without exception – not possible and additional cancellation costs such as flights, accommodation, etc. shall be charged. Private cancellation insurance is advisable.

Health and medical reasons (e.g., injuries, illness, pregnancy) or other reasons are not grounds for withdrawals or cancellation for weekly-held courses, blocked courses, camps, as well as for training and continuing education and semester cards. Course fees shall not be refunded or credited.

For courses booked over the internet, the participant, in the case where he/she has engaged in a consumer transaction according to the provisions of consumer protection law, has the legal right to rescind the contract for this transaction within 7 work days (Saturday is not a workday) calculated from the date of entering into the contract, to the extent that the course has not started and classes have not taken place within these 7 days. This deadline shall be deemed as having been met if the written rescission notice and the registration confirmation card for the course at issue is sent within this time to the USI secretary’s office by post in such a manner as to be verifiable or is delivered in person directly to the USI secretary’s office during official opening hours. A handling fee of EUR 5,00 will be charged.

The USI reserves the right to cancel courses in cases where the minimum number of participants is not reached, rooms or facilities are not available, failure of the instructor, weather conditions are unfavourable or because of unforeseeable external factors (e.g. Covid-19 pandemic). Participants shall be timely informed in writing by e-mail of the cancellation and advised of the time in which payouts shall be made. In such cases course fees shall be refunded prorated in cash upon submission of the course registration confirmation card in the USI secretary’s office during official opening hours and only within the announced payout period. If the course fee refund is not collected within the payout period, participants shall receive a credit voucher for the refund amount which can be applied to the next online course registration. A cash payout is then not possible. Refunds by bank transfer are not possible.

Course cancellations or rescheduling (e.g., due to holidays, public holidays, course-free days, course instructor illness/quarantine, sports hall repairs, school-selected sports hall closures, short-term closure of sports facilities for safety reasons including pandemic/epidemic, extreme weather conditions, own use applications, etc.) are not grounds for full or partial refunds of course fees or substitute class periods.

These are crisis-proof events which, in addition to the face-to-face form, are simultaneously broadcast live online and can also be accessed “on demand”. Participants are free to choose the type of participation they wish. Should it not be possible to hold the classroom sessions due to exceptional circumstances (e.g. pandemic containment measures), the course will be continued exclusively online. In such a case, a refund is excluded.
Short-term technical problems with live transmissions or missing recordings in the “on demand” offer do not result in a claim for reimbursement.

These are crisis-proof events that are exclusively broadcast live online and can also be accessed “on demand”. Short-term technical problems with live transmissions or missing recordings in the “on demand” offer do not result in a claim for reimbursement.

The USI reserves the right to make objectively-justified price changes, programme changes and course offering changes. For this, there is no right of rescission for reason of mistake. Please note current notices on the USI notice board (2nd floor) and notices for each respective course on our homepage search for course.

Course reservations are not possible, neither online nor through the USI Secretary’s Office.

Participation in sports training activities requires the wearing of appropriate sports equipment. All participants are requested to use sports shoes with clean, light or non-marking (hard) soles. Sports Hall staff or other persons employed by USI are entitled to carry out checks, and in the case of non-compliance to demand the person leaves the facility immediately. Equipment and devices may only be used in a course under supervision of the course instructor; staff instructions are to be followed at all times.

Apart from the official holidays and lecture free days the facilities of the University Sports Institute are open on Mondays to Fridays from 07.00 am to 09.45 pm, on Saturdays from 09.00 am to 08.45 pm and on Sundays the opening hours are from 03.00 pm to 08.45 pm.

Regarding the opening hours on lecture free days have a look at the noticeboard and the homepage of the University Sports Institute!

The participants of USI sports classes and the instructors as well have to leave the University Sports Institute 15 minutes after the sport facilities are locked at the latest.

Given the occasionally high demands on the body which sports training entails, we recommend a medical examination by a sports doctor. Participation is up to the individual, and is in any case at the sport participant’s own risk.

The participant confirms with his or her registration that he/she has fully informed him/herself that he/she fulfils both the physical and health requirements for the respective course, competition or free training (semester card). If a participant does not have enough ability to fulfil the demands of a course, the course instructor has the right to exclude the participant from the course. A participant may also be excluded from a course for disciplinary or hygienic reasons. The course instructor must confirm this on the course registration card with a note, date and signature. The course fee will be refunded in full in the USI secretary’s office during official opening hours within 7 days after expulsion from the course.

If additional costs or cancellation costs are not paid by a participant, he/she shall be banned from all sport offerings for a period of at least two semesters. In this case, there shall be no refund of the course fees.

Participants shall observe all AAU house rules and user regulations and USI user regulations. A repeated breach of these rules or breach of other safety requirements shall lead to a ban from all sport offerings for a period of at least two semesters. In this case, there shall be no refund of the course fees.

USI shall be reimbursed for the repair or replacement costs of any lost or damaged locker key or lock. A form to fill out and report such loss / damage is available from the USI sports hall staff.

Information from the USI to you about course cancellations, postponements, rescheduling, etc. will only reach you if you keep your email address current. Personal data can be updated at any time via Login (http:usionline.aau.at/usiweb/login).

Participants agree that the data they have supplied may be saved and processed for the purposes of bookkeeping, participant records, and communications via email concerning course cancellations or changes, USI events and similar uses. In order to organise and process camps, training and continuing education (courses in the camp category) personal data shall be forwarded to the respective airline, hotel, etc.

Stored personal data may be deleted upon request (usi [at] aau [dot] at) provided that no other statutory retention period applies. Continued use of USI offers is not possible after deletion of personal data.

By registering, the participant agrees to the publication of the photos and videos that are taken during the use of the University Sports Institute. They will be used for the application and reporting of the University Sports Institute (print and online). The consent remains valid without time limit, but can be withdrawn or restricted at any time. The revocation applies to all future publications, but not to those already made.

Please note that USI does not provide insurance of any kind for its participants (through the registration for a course, competitions, other events). Participation in courses, competitions and events together with the use of the facilities and equipment of the USI or of the sporting venues rented by the USI is strictly at the participant’s own risk. The USI or the owners of the sports facilities do not accept any liability whatsoever for accidents, illnesses, theft, loss of personal property or damage of any kind. In case of accident or injury the participant must make a claim under their own sickness / accident / third-party liability insurance. We therefore strongly advise participants to enter into their own sickness / accident / third-party liability insurance policy. This disclaimer is acknowledged and accepted through registration in a USI course or inscription for academic competition or events.

The laws of the Republic of Austria shall apply.

The court of competent jurisdiction in Klagenfurt shall be the exclusive place of jurisdiction.

The USI sports program is subject to the respective valid requirements and COVID safety measures of the Rectorate of Klagenfurt University as well as the legal COVID safety measures. The requirements for indoor & outdoor sports (e.g. participation in the USI course program, use of the tennis courts, the outdoor climbing facility, the beach volleyball courts) are published in the COVID-19 USI prevention concept.

All the above-mentioned requirements also apply in particular to the participants and course instructors of the USI course program. The USI is obliged to check the proofs throughout the semester. Therefore, please always bring your current certificate with you. Participation requirements may also change during the semester. We ask for your understanding that no cancellations or aliquot refunds can be granted in the event of a change in the participation requirements due to legal or official requirements, changed requirements of the Rectorate or if course units are missed due to quarantine orders.